Frequently Asked Questions
Everything you need to know about shopping with TryKinsaTM.
How do I determine my correct size?
We provide a detailed size guide on every product page. Since our fits vary by collection, we recommend measuring a similar garment you own and comparing it to our specifications for the best fit.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-15 business days depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, certain items like swimwear and jewelry are final sale.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
TryKinsaTM accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How should I care for my TryKinsaTM garments?
To ensure longevity, we recommend following the care label inside each garment. Generally, washing in cold water and air drying is best for preserving fabric quality and color.